Care Assistant Nights

Oaklands Rest Home · Marchwood, New Forest, Hampshire

Full Time & Part Time · Permanent · 12-Hour Night Shifts

About Oaklands Rest Home

Oaklands Rest Home is a family-run care home on the edge of the New Forest. We are national award winners for four consecutive years — Caring UK Awards, Dementia Care Awards and Social Care Stars — and we are known for doing things differently.

We support residents with residential, dementia, respite and reablement care. Our vision is simple: Our Specialty is You. That means understanding every resident as an individual and building care around the small details that matter to them — including through the night.

We invest seriously in our team. Many staff have been with us for years and we actively support progression from Care Assistant to Senior and beyond.

Role at a Glance

What Makes Nights at Oaklands Different

The Role

As a Night Care Assistant at Oaklands, your role is to ensure residents are safe, comfortable and well cared for through the night. For many residents — particularly those living with dementia — the night hours can bring anxiety, disorientation and distress. Your calm, patient presence matters enormously.

You will monitor resident wellbeing using Ally acoustic monitoring, respond to those who need support, assist with personal care where required, complete care records accurately, and hand over clearly to the day team at the end of your shift.

Night shifts have a quieter pace than days, but they are not passive. Residents depend on you being alert, observant and ready to respond — and on you using good judgement about when to act and when to escalate.

What You Will Do

Resident Monitoring and Response

• Monitor resident wellbeing through Ally acoustic monitoring and regular visual checks

• Respond promptly and calmly to residents who are awake, distressed or in need

• Support residents living with dementia with patience, reassurance and familiar routines

• Recognise that night-time distress and confusion are often expressions of need, not behaviour to manage

• Escalate promptly to the Senior Care Lead when a resident appears unwell or at risk
  

Personal Care and Comfort

• Assist residents with personal care needs during the night in a dignified, unhurried way

• Support residents with repositioning, continence care and comfort as required

• Ensure residents are settled, comfortable and their environment is calm and safe

• Follow individual care plans and adapt your approach to each person's preferences and routines
  

Safety and Safeguarding

• Maintain a safe, clean and secure environment throughout the night

• Follow safeguarding, infection control and health and safety procedures at all times

• Report any concerns about a resident's safety or wellbeing immediately

• Use moving and handling equipment correctly and safely

Records and Handover

• Complete care records accurately and in a timely way using Oaklands' digital care system

• Document any incidents, changes or concerns clearly during your shift

• Deliver a clear, thorough handover to the day team at the end of your shift

• Maintain confidentiality in all records and communications

What We Are Looking For

No formal qualifications are required. What matters is the right attitude, the right temperament and a genuine commitment to the people in our care.

Essential

Desirable (not essential)

This Role Is Not Right for Everyone

Night shifts are not for everyone and we would rather be honest about that now. Please do not apply if you:

• Struggle to stay alert and focused during long night shifts

• Become easily frustrated by repetition, confusion or distress

• Are uncomfortable supporting residents with personal care

• Have a pattern of unreliable attendance — night shifts cannot be covered at short notice

• Are unwilling to complete digital care records during your shift

• Prefer constant supervision and find it difficult to use your own judgement

• See care work as a temporary job rather than a responsibility to vulnerable people

What We Offer

The same comprehensive benefits package as our day team — because nights deserve the same investment.

What Good Looks Like in This Role

• Residents sleep safely and are responded to quickly and calmly when they need support

• Distress or confusion at night is met with patience, reassurance and dignity — never frustration

• Ally monitoring is used attentively and any concerns are acted on promptly

• Care records are accurate, completed during the shift and ready for handover

• The day team receives a clear, honest handover with nothing left out

• Colleagues can rely on you absolutely — night shifts cannot absorb last-minute gaps

• You escalate to the Senior Care Lead without hesitation when something concerns you

• You contribute to a calm, safe and settled atmosphere through the night

Training and Development

Every Night Care Assistant at Oaklands receives the same structured induction, training and development as our day team. We fund nationally recognised qualifications and support genuine progression — the hours you work do not limit the opportunities available to you.

• Bespoke nationally recognised induction programme

• Full training on Ally acoustic monitoring — no prior experience needed

• Mandatory and role-specific training included

• Study support and funding for NVQ / Diploma in Health and Social Care

• Salary enhancement on qualification achievement

• Supervision and appraisal throughout your time with us

• Genuine progression pathway from Night Care Assistant to Senior and beyond

How to Apply

If what you have read sounds like you, we would love to hear from you. Apply via this listing, or contact the team directly if you have questions about the role or the shift pattern.

Before applying, please make sure you can travel reliably to Marchwood, New Forest for 12-hour night shifts. We want to make sure the practicalities work for you before you invest time in the process.

Oaklands Rest Home is committed to safeguarding and promoting the welfare of residents. All appointments are subject to an enhanced DBS check, satisfactory references and right to work in the UK verification.